Refund Policy

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. We provide a 14-day unconditional money-back guarantee on all new and renewed subscriptions. We maintain a flexible, customer-first policy: if you are not fully satisfied with Signal Menu for any reason within 14 calendar days of your initial purchase or renewal date, you are entitled to a full 100% refund.

You can request a refund quickly through any of the following direct channels: • Option 1 (Dedicated Refund Email): Send an email to [email protected] with your account email address and order/invoice number. • Option 2 (Management Panel): Navigate to the Subscription page inside your Signal Menu dashboard and click the "Refund" button to submit an instant request. • Option 3 (Paddle Buyer Portal): Use the link in your Paddle email receipt or visit https://paddle.net directly to look up your transaction and request support or a refund.

All approved refunds are credited back 100% to the original payment method used during checkout (credit card, debit card, PayPal, etc.). We do not restrict refunds to store credit or credits. Depending on your financial institution or card issuer, the refunded funds will appear on your statement within 5 to 10 business days.

• Immediate Cancellation: You can cancel or request a refund for your subscription at any time from your dashboard Subscription page. • Access Termination: When a refund is issued, your paid subscription and access to premium features terminate immediately. • Automatic Renewals: If your recurring subscription automatically renews and you did not intend to continue, you have 14 calendar days from the renewal charge date to request a full refund.

If you have any questions regarding your invoice, subscription, or refund status, please reach out to our team at [email protected] or contact Paddle directly at https://paddle.net. Our support team is available 24/7 to assist you.